Location of this hotel is amazing with lovely walks along the sea front with the best ever sunset views. The hotel was very busy on our stay however that did not affect any services. The staff are incredible, super friendly and always happy to help, the entertainment team are always so chatty and happy. The rooms are spacious and extremely clean as is the whole complex. The grounds are well kept and beautiful. The rooms could be doing with an upgrade to be more modern and I believe a refurb is schduled for 2027. We found the hotel excellent value for money. You are defiantely best to go "all inclusive" if you drink alcohol as it is pricey outside in restuarants / bars & shops. Food is slightly cheaper to eat out than being in the UK. The hotel can be noisy, especially the dining room and obviously the night-time entertainment, this finishes at 11pm. First time in Morocco for us and it won't be our last, we loved it and had an amazing time. Agadir is a big city the grounds are well maintained in most places, their parks are beautiful and the people are lovely and friendly. Our only negatives with regards to the hotel is that they only serve prosecco at the lobby bar - a bit of a pain when you are at the pool and the pool bar does not serve this at all ... Why Not? ( have to get dressed and go a trek to get it.. The cocktails are not great at all either. Lastly, The sun loungers are very uncomfy (I guess they will be replaced when the hotel gets refurb) Have an amazing holiday, the staff make you feel welcome the moment you arrive & look after you very well.

Our first time in Morocco but absolutely loved it. Booked this hotel after some friends visited last winter and recommended it. The staff absolutely make this place, they’re amazing. Every single one was welcoming and friendly with nothing ever being too much trouble. Everyone from the bar and restaurant staff to the entertainment team were brilliant……special mention to Abdo, he sat and played UNO with us on a rainy afternoon and was an absolute pleasure to hear his story. The universal language of the English premier league has opened up some great conversations with the staff! Loads of things going on in the evening entertainment wise, we arrived on Halloween and the show was incredible. The location is perfect and there is loads of character to the hotel. When you walk along the beach to the marina you appreciate the setting with the gardens and pool compared to some of the other hotels that look a little bit soulless. The room was a really decent size and my only criticism would be that the rooms are a bit tired and dated, the bathroom was a good size although again dated - we definitely didn’t have any issues with damp that others have mentioned. Didn’t have any issues with food at all, always loads of choice and something to suit everyone. Yes it’s a big dining hall and it can be noisy but you expect that in a hotel of this size. Get to know the waiters and they will look after you, we’d arrive to drinks and a table waiting for us. There are two à la carte restaurants on site too if you want something quieter. The security guard on the gate to the beach was reassuring to have around but we never felt unsafe out and about. We will absolutely be back, we were told on our last night that the hotel is due to close next year for a 6 month refurb and it definitely needs it in places but I hope they retain the staff, they are genuinely a big part of what makes this the brilliant hotel that it is.

Travelled with my wife and son aged 10. We also had my sister in law and her Husband and 2 kids aged 8 and 13 come along too. We arrived fairly late on around 7pm. Check in for me was a little bit strange, they take you to a room near reception where you are kindly offered Moroccan tea. Once everyone is there, a member of staff got us to fill some details in and provided us with information on the hotel. I originally thought this was to reduce check in times but we then had to queue up at reception to get our room number/key etc. So quite a lengthy process. The staff were very welcoming though. The hotel areas and grounds were very clean, every morning you could see staff working hard to keep things immaculate. The location was good, right beside the beach and it had security on it 24/7. My son was getting a drink one night and me and wife had already left the gate and was waiting for him on the front, the security guard actually stopped him as he thought he was on his own until he pointed him out to us. I thought that was very good to know that they keep an eye on who is coming and going. The beach itself was big and had plenty of beds for hotel guests, our section was actually cleaned each day from what I saw. Atmosphere is good all day/night on the beach with lots of sports and kids playing. It is floodlit so you can spend as much time as you want on there. You can walk a fair bit down the promenade to a few small shops/restaurants. Food was decent, had no major complaints. Bit repetitive at times but the food was always hot when I had it which is a positive when eating at an all inclusive. The snack bar was impressive, I was expecting just your standard nuggets, pizzas and chips however there were lots of choice each day. Around 4pm they then serve fresh donuts/pancakes which was always a hit with the kids! Staff were always very helpful and attentive. The staff in the restaurant were amazing, I gave our waiter a small tip on our first night (£2.50ish) and he made sure we had a table of 8 every night with our drinks ready. They are very appreciative of small tips so bare than in mind. Similar with the bar staff, a few small tips here and there and you are well looked after. Activities in the hotel were good. We got involved in Darts, Archery, Aqua fit and my wife did the beach yoga. I used the gym 4/5 times, it isn't huge but it was enough for what I needed. It isn't air conditioned so can feel very humid. We also did the buggys on the sand dunes one day, that was amazing. We booked this through the company situated in the hotel. We managed to get a cheaper price than advertised so you can negotiate. We did the jet skis too, they were located about a 5 min walk down the beach as you turn right out of the hotel. Again we negotiated price with them and saved about £25. We also visited souk el had, the market in Agadir. It was huge, a good experience and managed to get some good buys. Football kits etc. Again, barter with them as much as you can. We also played tennis at the hotel and my son played a bit of football on the sports courts. Pools were big, quite deep if you aren't a great swimmer. You need to be over 6ft to stand up. Cold too, but I found it ok as the weather was 26/27 when we visited. Rooms were the only let down on our holiday. This was for both parties. I think this will be mentioned on a fair few reviews. But the damp in the rooms aren't great at all. The beds and our clothes felt wet. So we had to go through Jet 2 and complain which led to a new room. What was also frustrating was that we booked a family room, the first room wasn't a family room, very spacious yes but when we moved rooms, we moved to one that had the partitioning. So keep a look out for that if you have booked a family room. The balcony was also bigger. Overall, we enjoyed our stay. Way more positives than negatives. Would I go back. Yes. Is that likely going to happen...No, that is just because I like to see new places.