I have mixed feelings about my stay here. On the positive side, the cleanliness is impeccable—the housekeeping staff does a fantastic job keeping the rooms and facilities spotless. Breakfast is decent and covers the usual basics: eggs, cheese, cereals, fruit, bread, juices, coffee, and tea. However, there are several major drawbacks: Dinner: Dinner has been a complete disaster. I am on day 5 of my trip and have yet to eat anything with good flavour. The food is consistently bland and poor quality. Noise / Rest: If you are coming here to relax and get some rest, think twice. Housekeeping starts at 8:00 AM, which is when you will be forced to wake up. They pull a heavy metal wheeled trolley across the tiled floors, and the sound echoes loudly down all the corridors. Smoking: Although there is a designated smoking area, many guests smoke right outside their room doors. As a result, the smell of smoke drifts across the entire floor. Overall, while the hotel is clean, the poor dinner options, loud morning noise, and lack of smoking enforcement make it hard to enjoy a restful stay.

Our Check In experience was let down by the Abrupt and Impolite manner of ‘ Gorka ‘ Our allocated Room (229) was Disappointing as it was very Dark (not as photo on website) considering our stay was for 9 nights - request to move was Refused! Housekeeping was Good - ladies were pleasant and respectful. Breakfast Buffet was Excellent - Evening Buffet was quite late 7.30pm - Food was only warm/plates were cold/ very limited choice. Please note - No Kettle in Room (despite Travel Company stating Free) Fixed Shower Height No - in room information - Restaurant Times /WIFI etc No Recycling Bins Finally - Once aware although too late to rectify - the kindest of ‘Mercedes’ (Reception Supervisor) who Listened & Sincerely Apologised for our unfortunate Hotel experience went some way to restore this Hotel’s Reputation!

My husband and I booked two nights here and all I can say is wow! For the money we paid it was fantastic not one complaint. We stayed in room 266 bed was super comfy the whole place was spotless. Location amazing for all the local bars and restaurants and also a stone thrown from the bus station. We honestly could not fault it. Shower great too. We did not eat here or use the pool but both areas looked lovely. Check in was quick and we checked in at 12pm with no charge! We will be back as this was such a great hotel - thank you!!!