We spent a relaxing 10 days here. It really is a little gem of a hotel. The complex comprises of bungalows, with a main complex and swimming pools. Our bungalow was a short walk to the main complex and pools. Our bungalow was spotlessly clean ( as is the whole complex), being cleaned daily, with fresh towels every day and bed linen changed every 3 days. There was even a welcome tray, with a kettle and packets of tea and coffee, plus 2 bottles of water in the fridge. We were also surprised that there isn’t a charge to use the safe in your room. We stayed on an All Inclusive basis. We think the food here is the best food that had on an AI basis. It was really well cooked, with a good choice and, most importantly it was hot! The staff are excellent. Very friendly and helpful. We had problems, initially, connecting to the WiFi. Sammy, on reception was so helpful in getting our iPhones connected. The hotel provides a regular, free shuttle bus into Maspalomas. )You can catch a bus to most places from the bus station)This is really useful, as the hotel is in quite remote area. There is a small shop over the road, but there is a supermarket( about 10 minute walk) at Faro 2. The hotel is situated in a good location to explore the surrounding area, if car hire was considered.

Not sure how this was rated a 4.5 TripAdvisor rating. No more than a 3. Staff were excellent, food was okay and the rooms were awful. Desperately need updating.