We were nervous going to this hotel based on some awful reviews but generally we were pleasantly surprised .Pleasant hotel, nice pool lots of sunbeds never a problem getting one ( mid September) . There was great shade from the trees around the pool so umbrellas not needed. We were all inclusive and the food and drinks exceeded what we expected. The barman gave generous measures of the included drinks, which were always enough of a selection for us. Good range of liqueurs and nice coffee. For the first few days, the food was excellent, but as we got to the end of Sept the standard declined a bit and they stopped the themed nights and the food was the same lunch and dinner most nights, but still we always got something nice . I loved the mussels razor clams, and prawns especially. The hotel was full of people with multiple pet dogs in prams, nice to see, and it didn't impact us at all as they were not in the eating areas or around the pool or grass areas and didnt seem to bark. Good powerful shower. Excellent fast, free Wifi everywhere. Snacks by the pool were basic: pizza nuggets etc but always great crisps all day, which I loved. Staff were very friendly and helpful. Boat tour to Tossa del Mar available just on the beach in front of the hotel .The hotel is a 15 min walk from the town of Lloret on Fenals beach, nice and quiet at night Nice coastal walk also to Lloret town The temperature of the food was poor I never got a hot chip, always cold they would need an overhead heater for the food stations . The bedrooms had the shower in the bath and as mature guests we were a bit afraid of slipping; they could have had a grip mat in the bath. Hotel a bit dated; needs refurbishment but was perfectly comfortable. Room had a nice balcony. Walls are paper-thin; we could hear a man coughing and snoring next door and listening to TV in the middle of the night bring earplugs. Slow to replenish dishes like the cured hams and fruit in the morning. Very little was topped up after 8.30 pm, even though there was 45 min left. Had roast meats some nights, like turkey, beef, and pork, but never any gravy. The hotel is across the road from the beach but we didn't really like it as it was coarse sand with a very steep shelf into the water, a little difficult to get back up the slope again. But good depth of water ,would not be suitable for small children however.

Urgent renovation of the rooms, very outdated, old furniture, third-world bathrooms. Buffet with little variety. Obsolete facilities, the pool is the only thing that saves it, little entertainment. Elevator broken for months. The staff working there is a 10. Excellent location. It has two stars too many.

DO NOT BOOK THIS HOTEL!! Life guard on a power trip We got told off for laughing!!!! Came away as a group of 7 british women multiple ages ranging from 20 to 60 for a laid back weekend break. Massive pool no one in it but we got told off for having a basic lilo then the day after Spanish kids in the pool were allowed theirs 😒. Sat sunbathing with music on low next to us (other guests were happy with the music as they asked for songs) then the life guard told us off again for being to loud we honestly hadn't done anything wrong we weren't loud or rude to anyone, fast forward 2hours Spanish had music at the pool and were very loud. THEY DONT LIKE ENGLISH. Rooms were very old and dated, plug sockets broken, bathroom rusty. Hairdryers are rubbish. There was 3 of us in one room and only 2 plug sockets in total. Food is very limited only good meal is breakfast and I am not a picky eater I will try anything. One Spanish man used the tongs and was eating with them before putting it back in the tray!!!! Bar man called ethan is the only reason I am giving this 1 star otherwise I'd put 0 stars. I aways say the people make the holiday not the hotel, BUT THIS HOTEL WAS DEPRESSING AND TRIED TO BREAK OUR SPIRIT.