Overall not amazing, and absolutely not a four star hotel in any way. There are worse hotels but I definitely wonder how this hotel justifies its price and star rating. While the rooms are a little outdated, the showers are nice and fast and the beds are fairly OK to sleep on. The showers are actually baths you climb over, incredibly narrow, and constantly fighting a shower curtain that’s trying to stick to you, and not particularly clean. Again not a four star experience. Unfortunately has carpeted floors in the bedrooms which is just absurd in 2026. Just overall not a very modern experience for a four star hotel. We have stopped in better three star hotels in Obzor. Visually the hotel looks great outside but I think it’s substance over form. The staff are, almost entirely, disinterested and at times rude and hostile. When we tried to check in we waited ten minutes as the reception was empty. Their phone number immediately rejects calls so I had to go find someone at the bar to ask if they can find reception staff. No one seemed particularly bothered or concerned. We met one nice cleaner and the other cleaner was just horrible. The receptionists are particularly rude. I’m not one to complain about people using phones but this one receptionist was so glued to her phone she literally couldn’t take her eyes off the screen when we spoke to her, and that was while loud videos were playing on the phone. I asked a question about the pool table and she reacted like I insulted her and stopped replying at all. Totally weird and unprofessional. I also want to give a specific mention to the incredibly rude and aggressive bar staff we experienced. Despite being a four star hotel there is no provided entertainment and the only social seating area happens to be near the outside bar. We was playing a quiet game of cards while talking and the barman marched over questioning us for daring to sit there and do that. There is no where else for the guests to sit, especially as the restaurant is closed most hours of the day. He was rude and kept asking rude questions like where are we from, do we speak English, why are we sitting at “his” bar. The food is quite bad. For breakfast I had a cold fried egg because, despite being an expensive four star hotel, they can’t be bothered to buy any equipment to keep food hot. The only edible food was the hash browns (drowned in oil and over fried) and baked beans. There is exactly one slow toaster that causes queues every time. The evening meal was not much better and the fish was Shark. I wouldn’t consider myself a picky eater but there was simply no redeeming qualities of the food. The breakfast juice machine provides incredibly artificial tasting apple and orange juice. Fittingly for this hotel, it only provides you about half a glass. The pasta looks like it was cooked by someone that had never boiled pasta in their life. There is nothing in the hotel rooms for making drinks. Not even a kettle! Which is just crazy in a half-board hotel. Oh but you can rent one from reception, along with an iron and ironing board! It’s hard to call this anything but a scam. We read a lot of comments online and it seems this is a common tactic of hotels around here, which is why many people buy cheap kettles from the local shop (like Aldo, not Aldi) and then smuggle them into their rooms. The swimming pools are especially “meh”. Visually they look nice but during our stay we notice no one used them except for one or two brave people. The larger pool is clearly broken and they are not maintaining either pools well. The larger pool is freezing cold no matter the time of day. The pumps and filters are not running ever, so the bottom edges of pool is a dark grey colour and it’s hard to see the bottom because of this. I have concerns about the hygiene and safety of the pools based on this. The sun umbrellas around the pool are also broken and fall over all the time.

1 star — “Fabulous” 4-star hotel… if you enjoy being treated like an inconvenience. The hotel itself is honestly horrible. From the moment we arrived, the atmosphere was unfriendly and the staff seemed to have completely forgotten what hospitality means. Almost everyone we dealt with was rude and unwelcoming. The hotel rooms are old fashioned, carpeted but cleanish. The value of the hotel for the price is unacceptable. The highlight was the hotel bar. We were sitting outside under the hotel’s own covered area, which is part of the hotel, enjoying a drink. We were then rudely questioned by the barman about why we were drinking outside at the “bar”. Where exactly were we supposed to sit? This is essentially the only social area available for guests to sit together and socialise and have a drink. Apparently, at this “4-star” hotel, guests need permission to use the hotel’s own outdoor seating. It is also the only place in the entire hotel that plays any music. Heaven forbid anyone actually tries to relax and enjoy themselves. Food is very basic, greasy and not including children menu. Breakfast was always the same - cold fry eggs was the specialty. Coffee only for breakfast and not available for the rest of the day unless you pay. Not water fountains to top up water- I witnessed people trying to fill the water of bottle and the restaurant staff say it is prohibited which I found it unacceptable. No kettle in the hotel room which we found very weird for 4 star half board hotel. This hotel doesn’t offer any fizzy drinks for either morning or evening meal. For a hotel that proudly calls itself 4-star, the customer service was closer to “please leave us alone” star-rated. We would also like to note the rude and aggressive barman, like the rest of the staff, sit for hours on their phone. On the check out, the receptionist didn’t ask how was our stay was - again uninterested and not paying attention. Would definitely not recommend. The hotel may have 4 stars on paper, but the attitude of the staff certainly doesn’t deserve them.