All staff we fantastic.rooms are large has dark furniture it's there style.ate a breakfast there was plenty of choice with drinks.11 euros.area was good everything you need in a 5 min walk,we would go again.dont listen to the crap on here.its dated needs a refurb,and that's what they are doing.

We arrived a week ago thinking we were coming to enjoy Puerto de la Cruz. What we didn't know was that we had booked a starring role in a horror movie. 🚿 **CHAPTER 1: THE CURSE OF THE HOT WATER** One week staying here and one week without hot water. At first they apologized to us, which we appreciated. Then the real movie began: every day the same promise appeared... —"It will be fixed tomorrow." That *tomorrow* must be in another dimension, because we still haven't met it. 👀 In another episode, they offered for us to go shower at **ANOTHER ONE OF THEIR HOTELS**. Because, of course, nothing says "relaxing vacation" like getting ready, leaving your hotel, and taking a trip just to be able to take a hot shower. 🚌🚿 🎁 **CHAPTER 2: THE PROMISED COMPENSATION** Another day they told us they would compensate us with a dinner and a breakfast the day before we left. We are still waiting for the next plot twist. 🧹 **CHAPTER 3: THE GHOST MAIDS** Here the housekeepers seem to have supernatural powers: they enter the room without knocking. 👻 And when you return after the cleaning, the game begins: **where have they put your things now?** Because moving everything around seems to be part of the interactive experience. 🛋️ **CHAPTER 4: THE CURSED SOFA** There is a stain on the sofa that has more mystery than the entire plot of a horror movie. We do not want to know its origin. We prefer to keep our peace of mind. 🛏️ **FINAL CHAPTER: THE MATTRESSES FROM THE MIDDLE AGES** The mattresses, according to our scientific calculations, are from the **15th century** . Possibly some conquistador slept on them before leaving for America. Mind you, they are resistant. We are trying to be as well. ⭐ **Conclusion:** A week without hot water, promises that are repeated every day, excursions to other hotels to shower, an announced compensation, surprise visits to the room, objects that mysteriously change places, a sofa with a past, and historical mattresses. If you are looking for a quiet vacation, maybe not. If you are looking to live \"The X-Files: Puerto de la Cruz**, this could be your place. Thank you for this experience. We came on vacation and we are leaving with a story to tell. 😂👻🚿

Decent little hotel if your on a budget. They are in the middle of modernisation at the moment so quite noisy on the balconies ,banging hammering. The rooms are in need of a refurb beds are goldilocks either too hard or too soft . Decent showers small kitchenette .no air con. Work supposed to be on for a couple more months. Close to town easy access.