Hinnat kalenterissa perustuvat halvimpiin saatavilla oleviin huoneisiin ja lentoihin. Kalenterin hinnat ovat suuntaa antavia. Lopullinen hinta per henkilö päivittyy valitsemalla oikean henkilömäärän ja klikkaamalla lähtöpäivää kalenterista.
1 Huone, 2 matkustajaa
Valitse kesto ja lähtökenttä ottaaksesi kalenterin käyttöön
I am very disappointed by this stay. We spent the last weekend in August here.
First on to the positives.
The location is wonderful. The resort is in the middle of the pine woods, it is peaceful and quiet. The nearby town of Vrboska is a 20 minutes away by foot. The path takes you by the sea and through the woods. It's very peaceful. The sea is crystal and clean, the beach is great with plenty of shade and lounges. It is a bit rocky. Pool is also nice with the lounges around.
Rooms have a safe, refrigerator and a hair dryer.
The staff is also great and accommodating. Very kind. They organise the taxi rides if needed with the drivers that are very transparent about the costs. There was a small mix up with our room when we arrived but it was resolved promptly and the staff was very helpful.
Breakfast spread is plentiful and there are many different choices.
Now, onto the downsides. It simply doesn't deserve 4 stars.
It is outdated. Rooms are a bit cramped, carpets have stains, curtains also. Walls are also damaged and dirty. Curtains are blackout but don't close all the way and they leave a gap. Beds are not the most comfortable. Noise from the hallway is very audible. B building does not have a lift. Room did have a terrace but it did not have a mosquito net so you have to turn on the air conditioning during the night since you cannot leave the window open.
There is quite a lot of mosquitoes but no repelling device was provided in the room (the one with the tablets or liquid). Balconies are divided by a white tarp and it is very uncomfortable if there is someone sitting on the next balcony since every word is audible. There is no drying rack so you have to put wet clothes on a balcony fence.
There is no free plug to charge your phone next to the bed, you have to unplug the lamp first.
Bathroom is a bit dark, in the shower they provide only body wash.
Furthermore, it is a spa hotel, but no bathrobes were provided in the room, just slippers.
Regarding the spa, we did not have time to use it but it would be nice if there were a flyer with types of massages or treatment provided by the spa. During the check in you get a flyer with the layout of the resort, meal times, important numbers etc. There is a number to contact the spa there but no other info. You only have the massages and treatments listed at the door of the spa. The lady answers the phone promptly tho, is very kind and helpful.
Lunch and dinner are pretty crowded, there are some choices of food, but not very good. Wine and beer provided with dinner are also subpar.
To conclude, I'm quite disappointed with the stay, especially because the resort has such potential because of its position, large are and very kind and helpful, diligent staff. Final feel is of an outdated and ran down resort.
Arvostelun kirjoittanut: johnmB6998NTThey cancelled our reservation on the day of our arrival and did not care about it.
We had booked a 4 night stay via a London travel agent. When we arrived to check in at 4pm, the receptionist very cheerfully informed us that they did not have a room for us but would move us to another hotel and refund us the cost of our stay. We were asked to take a seat while he booked the other hotel.
We were astonished by this dismissive attitude and complete disregard for the fact that we had researched Hvar and chosen to stay at this resort.
A second member of staff informed us that we would be moved to a resort in Stari Grad and he explained that they had found a fault in a few rooms the day before and they were unavailable. When we asked why we were not informed earlier, he said they had tried to contact us and our travel agent by telephone. This is untrue as no calls were received by ourselves or our agent.
We tried to be reasonable about this cancellation and requested a room upgrade as well as the refund promised by the first receptionist. We were told we would have to speak to the manager.
The manager then informed us that we would be given a room upgrade in the Stari Grad resort but that he could not authorise a refund but he would talk to his management and contact me the following day. I gave him my phone number and email address (even though he claimed they already had this - he also falsely claimed that they had tried to contact us earlier that day).
It is now 7 days since that conversation and they have not contacted us and have not replied to calls and emails from our travel agent.
Please do not book a stay at this resort. The attitude of the staff is dismissive, blasé and they do not tell the truth or respond when they promise to do so.
Our experience tells you that they will happily cancel your reservation and care not one jot about it or you. Avoid!
I am very disappointed by this stay. We spent the last weekend in August here.
First on to the positives.
The location is wonderful. The resort is in the middle of the pine woods, it is peaceful and quiet. The nearby town of Vrboska is a 20 minutes away by foot. The path takes you by the sea and through the woods. It's very peaceful. The sea is crystal and clean, the beach is great with plenty of shade and lounges. It is a bit rocky. Pool is also nice with the lounges around.
Rooms have a safe, refrigerator and a hair dryer.
The staff is also great and accommodating. Very kind. They organise the taxi rides if needed with the drivers that are very transparent about the costs. There was a small mix up with our room when we arrived but it was resolved promptly and the staff was very helpful.
Breakfast spread is plentiful and there are many different choices.
Now, onto the downsides. It simply doesn't deserve 4 stars.
It is outdated. Rooms are a bit cramped, carpets have stains, curtains also. Walls are also damaged and dirty. Curtains are blackout but don't close all the way and they leave a gap. Beds are not the most comfortable. Noise from the hallway is very audible. B building does not have a lift. Room did have a terrace but it did not have a mosquito net so you have to turn on the air conditioning during the night since you cannot leave the window open.
There is quite a lot of mosquitoes but no repelling device was provided in the room (the one with the tablets or liquid). Balconies are divided by a white tarp and it is very uncomfortable if there is someone sitting on the next balcony since every word is audible. There is no drying rack so you have to put wet clothes on a balcony fence.
There is no free plug to charge your phone next to the bed, you have to unplug the lamp first.
Bathroom is a bit dark, in the shower they provide only body wash.
Furthermore, it is a spa hotel, but no bathrobes were provided in the room, just slippers.
Regarding the spa, we did not have time to use it but it would be nice if there were a flyer with types of massages or treatment provided by the spa. During the check in you get a flyer with the layout of the resort, meal times, important numbers etc. There is a number to contact the spa there but no other info. You only have the massages and treatments listed at the door of the spa. The lady answers the phone promptly tho, is very kind and helpful.
Lunch and dinner are pretty crowded, there are some choices of food, but not very good. Wine and beer provided with dinner are also subpar.
To conclude, I'm quite disappointed with the stay, especially because the resort has such potential because of its position, large are and very kind and helpful, diligent staff. Final feel is of an outdated and ran down resort.
We had booked a 4 night stay via a London travel agent. When we arrived to check in at 4pm, the receptionist very cheerfully informed us that they did not have a room for us but would move us to another hotel and refund us the cost of our stay. We were asked to take a seat while he booked the other hotel.
We were astonished by this dismissive attitude and complete disregard for the fact that we had researched Hvar and chosen to stay at this resort.
A second member of staff informed us that we would be moved to a resort in Stari Grad and he explained that they had found a fault in a few rooms the day before and they were unavailable. When we asked why we were not informed earlier, he said they had tried to contact us and our travel agent by telephone. This is untrue as no calls were received by ourselves or our agent.
We tried to be reasonable about this cancellation and requested a room upgrade as well as the refund promised by the first receptionist. We were told we would have to speak to the manager.
The manager then informed us that we would be given a room upgrade in the Stari Grad resort but that he could not authorise a refund but he would talk to his management and contact me the following day. I gave him my phone number and email address (even though he claimed they already had this - he also falsely claimed that they had tried to contact us earlier that day).
It is now 7 days since that conversation and they have not contacted us and have not replied to calls and emails from our travel agent.
Please do not book a stay at this resort. The attitude of the staff is dismissive, blasé and they do not tell the truth or respond when they promise to do so.
Our experience tells you that they will happily cancel your reservation and care not one jot about it or you. Avoid!
