Had a really comfortable and relaxing time , very helpful staff and had no problems. Pool is great never run of sunbeds and would really recommend this adult only hotel .

If you are looking for the perfect adults-only place to unplug and enjoy a vacation in total relaxation, HOTEL NEPTUNO IN GRAN CANARIA is a fantastic choice. From the very first moment, you are welcomed by the great professionalism and courtesy of the reception staff, always ready to provide directions and make guests feel at home. Another strong point is undoubtedly the cleanliness: the rooms are spacious and impeccable every day, clearly choose those with a pool view. I highly recommend opting for the half-board package, a very convenient choice that allows you to enjoy varied and good-quality dinners without the stress of looking for a restaurant to dine at every evening. The real jewel of the property, however, is the pool area. What makes it special, if you don't want to go to the beach, is the presence of RITA, a special person and a true point of reference. Always smiling, cheerful, and incredibly helpful. Rita is able to resolve any situation with efficiency and a grace from another time, adding a touch of human warmth that really makes the difference. An excellent stay from every point of view, so much so that we will definitely return next year.

2nd year returning to this amazing place, staff can't do enough for you. Start to finish a great stay. Place is clean, staff always greet you with a smile and a helpful hand food is amazing at the bar for lunch. I would definitely recommend