Stayed at this Hotel in a preferred Room for 10 nights in July 26. The Hotel is peaceful, well run and the maids are excellent. All in all its a good hotel. Building wise, its very much steps from the road into the Reception, so don't drag your bags to far, leave them by the lifts. The rooms are what I'd call 'tired' and in need of a re-dec in my view. They have everything your need though. They are not however the biggest hotel rooms and I've been in bigger and better 4 star hotels than this. If your looking to be amongst the action, then this is ideal too. For the money, I probably wouldn't pick this hotel again, however the staff are great and do their jobs well. The Reception Team are very good, and the Hotel Restaurant Manager is very funny and such a nice chap. We asked him where the Red Melon and Pears were one night, next night lots of them for us..... great guy.

Very good hotel, friendly, clean and delicious food 😁👍

Been to Gran Canaria many times, but my first time at Neptuno. Lovely hotel! Location is perfect, out the back gate and you are in the Yumbo. Considering its scenteal location, noise was never a problem. Staff here are wonderful. Everything is spotlessly clean, and the restaurant is great. Food is nice with a good amount of choice. I like that breakfast runs for a longer window too, so if you’ve had a late night you do not have to be up early. Room is a good size and air con is powerful. I love it here so much I am returning to the Neptuno this month. Great value for such a nice hotel!