Animation team. Fabulous! The energy, talent and friendliness that these people have is incredible. To be so upbeat every day (and you really notice it on their days off when they’re not around, the external evening entertainment brought in was not our thing). We saw the ‘Wednesday Adams ‘ production on our last night and quite honestly every one of them on stage could walk into a London West end show! Special shout out to Alejandro, Javi and Anya (sorry I didn’t know the others names) but guy with blond hair we loved watching your children’s disco ! So entertaining and we didn’t have kids with us! Oh and Oscar who just started on the team but we know he’ll be a great addition ! Super friendly. If you can, upgrade to a private pool room. The main pool area is very busy and quite squashed in, not enough sunbeds (September) but the sunbeds in these rooms have comfortable mattresses on and it’s nice and peaceful to escape the busy main pool. Food, was ok. However, I’ve read other reviews about not labelling food. I struggled with this as i have a fish allergy and nearly mistakenly ate tuna believing it to be chicken. A lot of the rice dishes had prawns. Also the burgers at the snack bar, delicious but ran out quickly and not replaced very often. We had a deluxe room but air con was not very cold. Temperatures were 38 degrees during our stay so when we put the air con on maximum there was an awful rattle sounding like a bag of spanner’s all night so had to turn it off. We reported this via the online app on the Sunday morning which was marked as resolved on the Monday and instructions to say an engineer would come round but when we left on the Thursday it had still not been looked at. Room was clean but well used. Cleaners were polite and friendly. Beds are like single camp beds on a metal base pushed together. Mini bar in room was a nice touch, replaced daily with cans and water. Pool towels were also nice touch with this room and could get them replaced for clean dry ones whenever needed