The staff were friendly and the cleaning staff were very polite and friendly but the rooms are dated and tired along with the rest of the hotel the food was extremely repetitive and never very hot the breakfast was always cold the snack bar was always over cooked and cold same food every day the pool attendant/ lifeguard was very rude the hotel is definitely not a 4* more like a 2 or 3 ended up eating out nearly every day so that there was something for the kids to eat at least the entertainment was shockingly poor

Having read previous reviews I thought I should post a review regarding my recent holiday at this hotel. Firstly let me say that the room My wife and I had was of a good size and cleaned every day. The hotel complex overall was very clean so no complaints there...... The courtesy bus in to the local town was also very good. The food I found acceptable so again no real complaints. However, this is not a four star hotel.. I would rate it as a maximum of 3. On arrival at 10:30pm I was immediately asked for 70 euros tax.. no problem there but, although I asked for one, I did not get a receipt. Also on arrival I asked if there was any food available and was told that the night bar served food up to 11:00 pm..... being on an all inclusive package I asked that staff for a pizza to be told that it would cost 8euros +...not what I expected for all inclusive. Also the drinks in the all inclusive package were served in small plastic cups. Not what I would expect from a 4 star hotel. The hotel is remote so you have to use that courtesy bus or regular bus services should you wish to go anywhere. overall the holiday was OK but having experienced a 4 star hotel in Sorrento earlier in the year this hotels offerings fell well short of what we expected