Location fab the hotel is clean and looks very nice, it could do with a refurbishment. I was disappointed on my second visit as the waiting staff we dealt with were not friendly at all that is not to say others weren’t, you have to pay now if you want to go into the Mediterranean palace. We asked for a quiet room but you could hear the loud music from the strip every night. It is a nice hotel but after this experience we prefer the Mediterranean palace.

Just back from 8 nights at the Cleopatra Palace, and whilst the hotel is a bit dated (closing for refurb in April I believe) we had a fantastic time here. Hotel is spotlessly clean, staff are all very friendly, great choice at the buffet breakfast and nice surroundings to have it in. The best part of the hotel is the location, beach front access at one end and the golden mile at the other. You can also walk through the tunnel to the Mediterranean next door and have a meal in one of there à la carte restaurants which we did. Another major plus point is Stella on draft at pool bar 👍

Hotel is very tired but I do believe it is going to be refurbished on 2027..hotel has a problem with guests vaping around the pool and not using the smoking area for this activity..had a terrible experience on morning I checked out my wallet went missing and hotel was to follow up regarding this terrible incident as I was rushing to get a flight back home but they didnt there is no security /customer care..unfortunately they think customer care is offering you a welcome drink on arrival but this has to go deeper than this..