I would strongly advise avoiding October half term if you are considering staying at this hotel. As the week went on, the facilities, food choices and services available became increasingly limited. This was extremely disappointing, particularly given the amount we paid for what was supposed to be a 5 star holiday. The hotel itself is lovely in many ways. It is generally kept clean, the pool area is huge and there was always a sunbed available, which was a real positive. However, unfortunately, the negatives far outweighed the positives. Some of the main issues we experienced were: - Wine Vines Gastro Bar: After the first two nights of our holiday, we were no longer able to book or even be served wine from this bar. - Ice cream shop: The ice cream was regularly running out and wasn’t being replenished, meaning the choices became more and more limited as the week went on. The Mr Whippy vanilla ice cream machine was only available on the first day of our holiday before it also ran out and was never refilled. - Restaurants: On our final night, none of the restaurants were available to book as they were all closed. - Children's food: This was probably one of our biggest disappointments. The children's food section was completely removed for the final two days of our holiday. It appeared that the hotel was simply using up whatever leftover food it had before the end of the season, leaving very limited choices. As a result, my children barely ate during those last couple of days. - Pool: Freezing cold and turns swimwear green! We were told to get out of the pool when it was barely raining, which seemed completely unnecessary. - Bars and service: The bars started opening later as the week progressed. You could only order directly at the bar until 6pm (this rule often changed) after which everything switched to QR code table service. This was extremely slow, frustrating and inconvenient. - Entertainment: There was very little entertainment available, particularly for children. Bingo was held at 5pm, but even this had no child friendly prizes. Overall, there was very little to keep children entertained, and I certainly wouldn't describe this as a child friendly hotel. Our family suite was lovely and a good size but hotel is in need of updating and refurbishment in some areas. Overall, it felt as though the hotel was gradually winding down for the end of the season while guests were still paying full holiday prices. We understand that October is towards the end of the season, but that shouldn't mean guests receive a reduced service or have fewer facilities available without this being made clear beforehand. Unfortunately, this was nowhere near the experience we were expecting. We came away feeling disappointed, particularly as a family with children. The hotel should maintain its facilities, food choices and service standards right up until the end of its advertised season. We would not return to this hotel.

What a lovely hotel. All the staff work so hard and are a credit to the hotels comfort and quality. Our housekeeper, Lola does an amazing job as the room/hotel was immaculate. The food quality and selection were great. The Greek tray club was a lovely personal experience too. George in the restaurant was very happy and attentive. Pool bar had great drinks and vibes, special mention to Sergio and Ametreus who were always smiling. Some cocktail were very synthetic though but plenty choice. Some delays with ordering drinks via QR code and staff shortages in the lobby bar area which were addressed. Overall a pleasant holiday

We had an amazing time in October 2026. The staff were all very welcoming and helpful. The facilities were the best we have had. Special note for the entertainment staff, Marton, Christine, Victoria and Celia. They were awesome and even during the heavy storms & rain brought the sunshine. Will be back again next year. Thanks again.