The only plus part of this hotel is it’s next to a shopping area. Upon arrival the front desk attempted to upsell us to a pool facing room. Considering I booked a land facing because I didn’t want to listen to the noise in the early morning and late in the evening I found that strange. I have never came across a hotel where they are trying to sell to me while checking in. Once we got to our room the toilet seat fell off. The front desk did respond quickly and had someone come up and fix this. The hotel is dated, the indoor pool was still closed and looks like it’s been closed for some time. The gym is always an important aspect when we book a hotel. This hotel has a gym but nothing works. The one working cross trainer felt like it was going to fall apart. The only thing you can use is the dumb bells. I stay in turkey often and have never been ill like I was while staying here. Day 3 of my holiday I spent the majority of the day and night running to the toilet. It was bad. The food wasn’t the best and neither was the options. The lines were long which giving the time of year it was I expect some busyness but this place was packed. The breakfast wasn’t worth getting up for so I slept in most mornings. The staff don’t really care and at times can be rude. The cleaners were very friendly. There’s no consistency on which bar serves coffee and when. Don’t try the sushi it was bad. The churros however were nice. I stayed at long beech which is around the corner last year that was way better then this hotel

They made us wait for 4 hours on the day we arrived at the hotel because they had registered the wrong date. Then they took us to the room. We were shocked when we started using the hotel facilities. The hotel, which accommodates 3000 people, has only one bar in the area. Because of the long queues, we sometimes wait between 20 and 30 minutes to get a drink. The pools are very dirty and are not being cleaned. It smells like sewage. Hygiene rules are not being followed at all. The number and competence of the staff are insufficient. The food was tasteless, leftovers from the previous day, stale and spoiled, but nobody could offer an explanation or help.

Don’t waste your money! Terrible hotel! I regret not going by the reviews. Its filthy, looks like it gets cleaned once a year if that. The smell is horrendous. The rooms look better on the pics than real. Fridges dont work. Shower heads broken. Toilet leaking (I’ve attached piks of the whole bathroom flooded) Sink drain smell of sewage. Food is horrendous! 🤮.. the hotel staff only favour the Russian visitors. If ur from uk or anywhere else you’ll be treated like your invisible.