This is my second time staying at this hotel, and it definitely won’t be my last! We’ve had an amazing time. We really enjoyed the exclusive events, Dinner Show and White Sunset — both incredible experiences in a fantastic setting! A huge thank you to all the hotel staff for being so kind and friendly. Oh, and I can’t forget to mention the themed dinners and the incredibly spacious and spotless rooms!

We recently stayed here over the UK last holidays. And I felt compelled to leave a review because the staff deserve I’mmense credit even though the hotel was completely full and dealing with a wave of very demanding guests, the team handled everything with absolutely grace, professionalism, and patience. It was disheartening to see some travelers behaving so disruptively and constantly demanding more, but the hotel never let its high standards slip. Our room was immaculate. The food was excellent and the service remain Top-tier from check-in to check-out. We will definitely be back.

We had a good stay at this hotel in La Caleta. It is well located in a quiet area, with a pebble beach in front. There is a lovely promenade to walk to the beaches closer to Adeje (Playa del Duque etc) or in the other direction through the lovely village of La Caleta and a protected area with some trails. The hotel was clean, although dated. Housekeeping came each day to change the sheets and the staff were polite. The food is ok although somewhat repetitive, but the hotel is priced accordingly. On street parking was always available within a five minute walk so there was no need to use the hotel’s chargeable underground parking. However, there were a couple of issues to be aware of: - our aircon was not working on arrival in the evening (room 220). I had to ask reception four times, morning and evening over two days, to look at this before they agreed to offer us a different room. Guests pay extra for aircon so this was not ok. - the wifi in both of our rooms was very poor and was not useable during busier times. I did check before booking and was assured that wifi was available in the bedrooms. - the pool was quite cold in November, although it is advertised as heated. This was not particularly important to us. - a lady was approaching guests in the hotel bar on our last evening with a QR code card and offering guests a free drink in return for a positive review. Overall we had a decent stay in this hotel; we were out exploring for most of our days so it met our needs.