My husband and I stayed at this hotel for one week in July. We have mixed feelings about our stay. Our room was sold as having a "side sea view", but the view was actually much better than expected. The room was quite small, but it was bright and had a lovely view. We also liked the hotel's interior design. Breakfast was included in the price and it was excellent. There was a large selection of food and something for everyone. We did not eat any other meals at the hotel. The best thing about this hotel is the location. It is right next to the harbour and within walking distance of many restaurants, cafés and shops. It was very easy to explore the area from the hotel. Unfortunately, housekeeping was inconsistent. On some days the bin was not emptied, sometimes there was no toilet paper in the room, and on other days we received only one towel. We also found hairs on the bed and in the sink, which was disappointing. The hotel offered entertainment every evening. During our stay, there was supposed to be a DJ one evening, but because of a football match he was watching the game with other guests instead. There were already several TV screens showing the match, so we found this very unprofessional and not what we would expect from a four-star hotel. On the same evening, the bar waiter seemed to forget our order while also watching the match. Overall, this is not a hotel that feels like a true four-star property. However, because of the excellent location, beautiful views and very good breakfast, I would probably stay here again.

Awful hotel with dated and dirty rooms - mold on the shower screen chipped cheap furniture bedding does not get changed - decor in the rooms is dated floors are dirty not cleaned properly patio was full of cigarette ash when we arrived and the glass and balustrade on the balcony was scruffy the towels are old and discoloured. There were cockroaches in the room and the buffet dining room I reported this to the hotel reception staff who found it amusing when I asked if they would like to see photo evidence they declined and said they would pass it to maintenance and housekeeping with no intention whatsoever of doing as they said. We were offered a free soft drink the second time we reported cockroaches having already had a cheap bottle of cava which we gave back to them declined their free soft drink - we weren't chasing compensation of freebies just wanted them to take this seriously cockroaches carry serious health risks to humans - the food was disgusting poor quality tasteless bland and not fresh. The evening entertainment is rubbish the only good thing about this hotel is the location. If you want a lie in on holiday beware there is a building site on one side this was not specified to us at any time by the tour operator and if you have the misfortune of having your room on that side the noise and work from the site starts early every morning - Rude staff unless you are Spanish. My advice would be to book somewhere else and do your research unfortunately as a relative booked this one that was my mistake - do not book with well known large tour operators recommendations they lie. The 4 star rating may well have been earned over a decade ago but this hotel should be re-rated I would give it a 2 star at best and that is being generous - Do not be fooled when you walk in as they have obviously given the reception and lobby a facelift. I do not normally review hotels and have travelled all over Europe and I did this review in the hope I can spare someone the misery of staying here

Until check out I was going to give a positive review, however because we handed our towel ticket to the check out lady we could not provide this when handing back our towels. An easy mistake to make and also the hotel name is blazoned across them. We made two attempts to resolve this situation, but the attitude and manner of the staff were a disgrace. Not prepared to budge and say “no ticket, no refund” is at the least disappointing. The reception staff should be warm and friendly at reception and not like the “computer says no”. Arrogance and non-negotiation are not the skills required to run a reception. So for folks going REMEMBER YOUR TOWEL TICKET! I now have a nice hotel alay towel in my house 😀

Adults only. Very clean hotel. Amazing location by the harbour. Some people complained about breakfast but we found it ok. Had everything you can eat from bacon and sausage, bread and cakes. Fruit etc. the staff were friendly and efficient. The pools were not fancy but clean. Bit of a race in the morning for beds but pools don’t open until 9am so at least you don’t have to get up at ridiculous o’clock. The pool bar staff were friendly and the bar area kept clean all day. The snack food at the bar was lovely. Would definitely stay there again. We were in room 753 the views were amazing

Very disappointed with the hotel and quite a few of the staff rude and unhelpful, not enough sun loungers and when asked about if there were any extra as there was 4 of our group and another 4 people with out we were told there was none and we would have to go to the beach when I didn’t d fund an empty one I asked if I could move it of the grass on to the rooftop and was told yes if i could carry it myself, when asking for information at the reception were were told incorrect information and while trying to purchase drinks from the bar the staff were rude and unhelpful ended up not being able to shower on our last days as we had asked on the run up how we went about this and was told to ask on the day only to be told we should have booked a slot and there was none left,the bedroom only had one mirror in bathroom however the bed was comfortable overall not a great place to stay would not return or recommend