Booked a triple room, requested 3 beds. When arrive there was a double and a put up bed. I asked at reception to revivify this. She was rude and wasn’t interested said that’s what I booked as a triple room. View was a brick wall. Room clean but alt needed updating. Not 4 star level. Location good. Pool satisfactory. No atmosphere. No problem with sunbeds as even though hotel apparently full , no one was around. Over priced bar. But shop next door. We had breakfast included. Hot food, but either stone cold or luke warm. Definitely not a 4 star hotel.

The location was great. 5 min walk to beach and bars, 8 mins to the main strip and shopping centre which was easily accessed through the elevator. The rooms are large, clean and have everything you need, fridge, kettle, good selection of toiletries, shower gels, toothbrush, tissues, razor etc. the breakfast was fab. Freshly cooked omelettes, good selection of breads, pastries, cheeses etc. the coffee machine in the dining area offers Nespresso pods, which was very impressive. The evening meal was always delicious with a good choice of meat, fish, rice dishes, pasta etc. there was always chips or chicken nuggets if you have children. The staff there are unbelievable and all work so hard. Paula and Carlos particularly stood out as being very attentive and friendly. I didn’t get the other girls names in the dining area, but wow, they will go above and beyond for you. The best part of the stay was the barbecue night. I felt like I was attending a wedding. If you book this hotel, make sure you don’t miss it. The food, entertainment and attention to detail was fantastic. I was always able to get a subbed, the pool was a perfect temperature (some have said it’s cold on here) I won’t get in a really cold pool. The rooftop jacuzzi and indoor pool was very relaxing and like a bath temperature wise. The hotel even brought up chocolates and prosecco for my husband’s birthday, which was a lovely touch.

Friendly staff. The hotel itself is well maintained, and the housekeeping does an excellent job! Regarding breakfast, it was perfect and varied for all of us; I recommend this hotel and plan to return quickly.