A great place to stay for a trip to Vienna. It feel like they thought of everything! The room was spotlessly clean and well organised. Staff on reception /cafe were so helpful and kind. Breakfast was plentiful, tasty and constantly refilled. The bar area downstairs is really chilled and comfortable and they have free lockers for your luggage on arrival/departure day. Near to the main station but lots of places are walkable too if you fancy it.

Livia made our stay truly memorable. From the moment we arrived, she welcomed us with her warm smile and exceptional hospitality. We came as a group, and everyone agreed that Livia's kindness and professionalism made us feel genuinely welcome in Austria. Her customer service is outstanding, and she consistently goes above and beyond to ensure guests have a wonderful experience. She deserves far more recognition than simply being a receptionist—she is an incredible asset to the hotel and has the qualities of an excellent manager. Thanks to Livia, our stay was enjoyable and unforgettable. I will definitely return to this hotel, and I sincerely hope to see her there again. Thank you, Livia, for making our visit so special! ⭐⭐⭐⭐⭐

Self check in was ok. Passport details etc required. Staff on hand and friendly. Downstairs was bright with comfortable seating. Room had a great shower with a curtain that separated it from the main room. Separate toilet with no sink as this was in the area next to the shower. Bed other side of shower and curtain. Light room but totally overlooked by apartments opposite so no privacy. Open storage for clothes.Comfortable beds. AC worked well. TV on wall with BBC news if you want English channels. No fridge or mini bar. Drinks and snacks available from reception area so no water or glasses in the room. Nr the main station which is very large and has a shopping and food court area with a mix of fast food outlets plus a Spar and other supermarket. Aldi and Lidl plus more local type shops are 15mins walk around the back of the hotel. Trams and buses into the centre were good and easy to use. We bought 1 day tickets Good location, quiet but did not like the hotel concept so would choose another within the area or explore a hotel in the centre. It just did not offer the comforts I want from a hotel