2nd visit this time with grandchildren. Came as a package with Tui which was in a very hot August. Check in bit of a queue but Maria & Laura got through it very quickly. We were placed in block 4 on 2nd floor overlooking the care home and indoor pool. The skyfest was on at the football ground so some nights it was quite noisy while late but not every night. We got a few taxis back up cardiac hill the price varied between €6 to €8. The pool has to be one of the best in Benidorm the kids loved it and so did the adults inflatables were put out some afternoons there was water polo aqua aerobics going on Night time was for the kids with a dance disco etc and didnt kick off while after dinner which suited most residents and the kids. Reasonably priced drinks from the bar if you wanted one. The food never changes just rotates Mon to Sun ill put the menu,s up. Breakfast is same every day continental or full English. While we were here a mix of clientele from all EU nations and we all got along no problem. There,s a kids play area with table tennis table pool tables air hockey a grabber ( that doesnt work) could do with some air con down there . The sun bed run starts at 10am no entry to pool until then. Dont forget when coming here your ideally placed for the tram station and every wednesday the foenties market just round the corner. Your right next to football stadium if you want to support CF Benidorm. Although it is now expensive to come here we would come again. You can stay in the winter for €35 per night per room only min of 30 days. It does get busy in winter thanks to all staff at Terralta again enjoyed ourselves

Absolutely fabulous trip to terralta -friendly staff and fantastic pool for all ages .Our children ranged from 21-7 years old. unfortunately they could not accommodate any nut free food for my son but as we were self catering we ate out and found plenty of restaurants close by that were able to provide nut free food . Overall great location , very clean and friendly hotel .

Nice, basic hotel, but won't be going back as the staff, or should I say male staff, clearly do not like the British!!! Now I know what you're thinking (Brits abroad!) but no, we are a quiet middle aged couple who were there just to relax and be there with my old Auntie and her elderly friend as they now get a bit nervous going abroad as they get older. If the attitude off the miserable rude old man on reception wasn't enough (we tried to avoid him as much as possible), one morning my husband dared to take his cup of coffee from the restaurant as they were busy and waiting for tables to clear and he got yelled at right across the restaurant 'not take anything out'. It was so embarrassing, we were only trying to be helpful by vacating our table quickly. And it was half a cup of coffee! Then we were refused service by a waiter at the poolside bar as we were abruptly told at 3pm.... 'stopped serving at 3pm', we tried to point out we'd been sat waiting for service for over 20 minutes. The waiter had clearly seen us sit down as he looked at us, but he just continued to ignore us whilst he fussed over a Spanish family. So no lunch that day! Then just when we thought it couldn't get any ruder, one evening my husband went to fetch my Aunt and her friend a glass of wine, to save them getting up as it was very busy, when the waiter comes rushing over shouting 'one glass only' (there is no limit btw, we were half board plus). My husband tried to explain they weren't for him, but he was aggressively told 'no more!' Everyone was staring, again so embarrassing. And every time we went to the bar, just awful attitude from the same two bar men. And some other people we chatted to felt the same, bad attitude from them. At this point (if you're still reading, haha!) got to say there were two women on reception who were delightful, so helpful and friendly. The hotel is very basic, but clean, and nice pool. But if you enjoy being hated on, then this is the place for you! Such a shame, as it really put a shadow over our holiday, as we didn't feel welcome, and we felt like we were going to be shouted at for doing something wrong at any moment. Not what you come on holiday for. 😭