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This wonderful hotel is located in Puerto de la Cruz. The airport can be reached within a 25-minute car ride away. Guests will be delighted to know that the beach is at a walking distance. The property’s spectacular outdoor pool area, the extensive facilities for children, the restaurants and bars, and its unbeatable location, will make each stay a rewarding experience. The rooms are nicely decorated with light colours and wooden furniture that create a comfortable atmosphere. They are also equipped with all the essential amenities needed for a pleasant stay.
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Fantastic hotel, we really appreciated the quiet area. The staff were so friendly, the food was amazing! We had a lovely pool area to relax at with great bar service.
The location is out the way its a good 20 minute walk to the main town. It is close to the beach which is beautiful but not child friendly. Its very rocky and the waves suck you in. The atmosphere is ok its full of French and German which we dont mind. But my daughter wanted to join in some activities and I was told they were for French children only that I was pretty shocked at! I thought there would be activities for all the children throughout the day there isnt!. I wanted a mini disco each night there isnt. Weve had it once since we arrived 4 days ago. The rooms and pool area are very clean. The maids do a great job and our room was cleaned to high standard sheets and towels replaced each day. The pool area cleaned each morning. Its very chilled all most not family friendly, my kids made the slightest noise in the pool they were stared at. There is music but very calm which is nice. Food is ok they have a good selection each meal time. Breakfast was brilliant with English sausages each morning which is great with our kids! Coffee awful i brought my own! Our room unfortunately had a few faults that should have been sorted before our arrival the fridge not working which wasn't good been half board and my son still has a bottle. The toilet repeatedly flushing. These were sorted eventually. Wouldn't stay at this hotel again personally but been a ok stay.
We had a great holiday in this hotel. The staff were friendly and helpful especially the restaurant staff, my 3 year old grandson is dairy intolerant and they couldn’t do enough for him, every day they asked if we would like something special cooked for him and provided him with dairy free deserts. The rooms were big and kept clean. Entertainment wasn’t my cup of tea and others may enjoy it. Good games etc put on during the day. I would definitely return