We had a lot of fun with lady who having mini club and mini disco enterteinment, miss Aysel. Mini disco everytime amazing, smilefull, active and really joinfull. We loved it and wishing all the best to all of entertainment and this nice lady, thanks a lot to being niceful to our kids!

Hello I can’t contact you guys anywhere I tried so many times and I think you guys are responding to the reviews here so I am hoping you guys respond to me here I am about to come to this resort and I have a disable person travelling with me and I wanted to request a disable room for her on the ground floor pls respond to me as soon as possible

HONEST REVIEW!!!! very very disappointed as a returning customer the hotel has gone down hill. The hotel is just about making money the reception staff one lady in particular was very rude because and started shouting at me because I was advising another family about the charge to change rooms. Be careful when booking excursions as when you get there you may have to pay more to actually enter the attraction. Food was okay not great at all my daughter had a chicken wrap and when we opened it, it was just chicken skin full of hairs. On another occasion I opened the room door and part of the ceiling fell straight on my head didn’t receive and apology they just got the handy man as quick as they could to fix it when I asked for an incident report they refused to give me one. On the last day the the umbrellas by the pool flew off its hinges and hit my partner in his head due to the blocks they are in being so old this left a gash in his head he was checked over but once again no apology nothing. Tv didn’t work in room I told them about this nothing was done beds were changed twice in the 7 days. The entertainment staff r saving that hotel they are brilliant and don’t get the recognition they deserve. Also pool bar staff very miserable and not helpful and in case you a have allergies to cats they are allowed in the lobby and on the chairs. Slides are turnt off every afternoon for 2 hours and close