We had a week here from the end of August 2026 to the start of September. The hotel is lovely and clean. The pool is nice and you can walk down a ladder straight into the sea. Ideal for snorkelling and I would recommend buying a mask and snorkel as it’s actually pretty good. I snorkelled every day and saw a vast variety of fish, an eel, sea urchins, and shoals of small fish near the rocks just around the corner of the hotel. The hotel food was of a good standard. We had a beef cheek and mushroom pasta for lunch which was so delicious and rich. Breakfast has a large selection, the omelette station was a particular favourite. The hotel would benefit from a free water refill station. You are able to book trips from the hotel lobby and there is a small shop inside the hotel. The spa was nice, we visited for a massage which was very reasonably priced. The hotel would also benefit from some evening entertainment as there wasn’t anything going on, although there are many bars near by. Overall I would stay again mainly for easy access to the sea and the close proximity to the casinos and bars and restaurants.

Big cockroach problem in the room. In general, the hotel is simply not taking good action to combat pests. Just because they are in Malta doesn't mean you have to do nothing there! The problem is not being thoroughly addressed. Mold on beds, pillows, and bathroom, sometimes dirty towels and poor cleaning; very unhealthy and dirty. Often only cold water in the shower. 2 strangely working elevators for 1 large hotel?? Staff also does not take complaints seriously in other areas. We also had a problem with our safe, we had to come to the reception 4 times before anything was actually done about it. It was only about replacing batteries, so it could have been solved that way. Air conditioning works poorly. Painful beds that urgently need replacement. Overall, the hotel was a disappointment and we had imagined it differently for a 4-star hotel.

Unfortunately, our stay at this hotel was extremely disappointing and certainly not what we expected after paying for a Superior Room. To begin with, we actually found 3 cockroaches in the room, which is completely unacceptable in any hotel. There were also several other issues that made our stay very uncomfortable: One of the lampshades was missing, making the room look incomplete and poorly maintained. Several electricity sockets were not working properly. The air conditioning did not cool the room sufficiently. We set it to the lowest temperature possible, but it still didn't cool the room properly. There was no ashtray in the balcony. The bathroom was particularly disappointing. For a room advertised and paid for as a Superior Room, you would expect at least a small cabinet or storage area where guests can put their toiletries and personal belongings. Unfortunately, there was nothing. Despite paying for a Superior Room, we found two single mattresses pushed together instead of one proper double mattress. The ladies' restroom near the outdoor pool area was absolutely disgusting, with dirt and grime, a very unpleasant bad smell, and clearly inadequate cleaning.  The service at dinner was also disappointing. We went to get dessert and, while we were away from the table for a short time, the waiter cleared our table even though we had left some of our personal belongings there. We found this very inappropriate and careless. A table should not be cleared when guests' belongings are still on it without first checking with them. I have stayed in many 4-star hotels, but honestly, this was one of the worst experiences I have ever had. The problems were not limited to one isolated incident — there were multiple issues with cleanliness, maintenance, basic facilities and service. For the price we paid and considering this was supposed to be a Superior Room, we expected a much higher standard. Unfortunately, the room and the hotel's facilities did not come close to what we expected from a 4-star hotel. Finding a cockroach in the room, inadequate air conditioning, faulty sockets, missing basic amenities, poor bathroom facilities, two single mattresses instead of a proper double bed, an unacceptable public restroom and careless service at dinner made our stay extremely unpleasant. Very disappointing and definitely not the standard we expected from a 4-star hotel. We would not recommend this hotel and certainly would not consider staying here again.