Good value for the price Your beach and "beach bar" are cozy and a place we really enjoyed! The food was also good (better than at the hotel) but just like at the hotel, their drinks were very boring, especially for the children. We missed that they did a little more out of it. Everything is served in plastic cups and you can put a slice of lemon in if you like. That's how we generally experienced the staff too. They were not particularly welcoming, but answered politely to address. If I were very persistent, I could get a smile back. Upon arrival, the level of information was also very minimal. We had to ask ourselves otherwise we would have known nothing. The hotel was large and beautiful, and the rooms were very spacious and kept nicely clean. But be aware that this is not a place I would choose for children under 10 years old. The children's pool is a small mushroom pool and all the other pools were very deep for children. My daughter, who is 11, could just barely tie. The roller coasters were otherwise good but again mostly for older children. There were many German guests who were all polite, but we learned more German than Turkish on this trip. The staff spoke very little English, but addressed us in German. The buffet was not impressive, but again okay for the price. The hotel is well located in Komköy right by lots of market shops.

My approach to evaluation is a little different. We stayed at the hotel for 10 days, two people. We paid approximately 4000 TL per person per day (early booking). Considering the price we paid and the service we received, I can say the hotel is fantastic. Of course, there are pros and cons, but it's a decent hotel in terms of price-performance ratio.

We stayed at this hotel in early August 2026. I simply cannot imagine what kind of hotel someone has visited if they rate this place as five-star, or whether they are even familiar with the services offered by other five-star hotels in the area. In terms of quality, this is a decent three-star hotel—nothing more; in fact, several nearby hotels offer better quality despite having a lower rating. For instance, the Royal Style Hotel—located right next door and in a similar price range—also markets itself as five-star but delivers far superior quality. The room we stayed in (Family Room 5520) was dirty and worn, and the furnishings were outdated. Although we reported the issue to the hotel, they clearly didn't care much and couldn't offer a room change because they were fully booked. Food: huge quantities were available daily, but the selection was the same every day—mostly tasteless, frozen products. Staff: the majority of the employees looked tired and overworked; frankly, it felt as though they were working against their will. Entertainment: the standard was notably poor; I would rather not even write about the children's programs. Pool area: overcrowded; by 7 a.m., it was already impossible to find an available sunbed, even though there were no guests at the pools yet. Towels: in theory, this is a five-star hotel, yet it was impossible to simply get a towel or have one replaced during the day. I had a serious dispute about this with the hotel’s guest relations department—I couldn't believe such a situation could exist in a five-star establishment. ...and I haven't even mentioned that the water slides operated only intermittently; that the constantly wet corridor between the two buildings was a slipping hazard; that the staff member offering massages aggressively tried to pressure guests into booking one every single day; that it was practically impossible to get a reservation at the Italian à la carte restaurant; or that—despite it being an all-inclusive hotel—you had to pay extra for many things if you actually wanted to use them, as most staff members had their hands out for a tip (otherwise, "unfortunately," everything was already fully booked). There are few hotels where you can't wait to go home, but this was one of them. All in all, this is not a hotel we would happily return to.