Loved the hotel - superb experience. Great location on the beach with great pool areas. Lovely clean large room with fab sea view. Breakfast was superb, great choice, relaxed - and with Prosecco included too!! Lunch was great - pizza with burrata and prosciutto was a first for us and delicious - with views to die for. Drinks service around the pool was great - look out for Elmir serving drinks around the pool - he’s a legend. Lovely walk along the promenade into town for dinner and the promenade was fab for day time strolls too. Peak season and enough sunbeds - even at midday, although some pool areas were very popular and all sunbeds taken whilst in other areas sunbeds still available. Reception staff were very helpful and arranged a hire car - the hotel car park was very busy so very welcome that we just dumped the car and staff park it and arrange for it to be ready when you next leave - super convenient and hassle free. Couples massage at the spa was superb, uber relaxing with lovely staff and surprisingly good value. Overall a fab week and now looking forward to transferring to the sister hotel Elaphusa in Bol, Brac. We’ve previously loved staying at Ikos hotels in Greece and would highly recommend this hotel.

I would like to praise our young concierge, Sara Gabelica, who performs her job with great enthusiasm, kindness, and professionalism. She is always smiling, approachable, and ready to assist every guest, regardless of their request. With her positive attitude and dedication, she contributes to creating a pleasant atmosphere in the hotel. She has a wonderful relationship with everyone, and her cheerful personality, warm smile, and positive energy contribute to a great atmosphere among both guests and colleagues. She is always willing to provide support and help whenever needed. I am confident that, with her hard work and eagerness to learn, she will continue to achieve outstanding results. Many compliments and praise for her excellent work!

Every day of our stay was a challenge just to get a sunbed. Guests are forced to wake up at 5 a.m. to reserve one because otherwise there are simply none left. We didn't do this because we wanted to, but because it was the only way to have a place by the pool. What was especially disappointing is that on our last day, the staff suddenly decided to enforce the rules—but only for our sunbeds—and gave them away to other guests. If the hotel has rules, they should apply equally to everyone, not selectively. If you wake up early to reserve a sunbed, there is no guarantee that it will still be yours later. This situation could easily be avoided if the hotel consistently removed towels from unattended sunbeds throughout the day and enforced the same policy for all guests from the beginning. Unfortunately, the lack of organization around something as basic as pool seating had a negative impact on our holiday experience.

We had paid for the hotel in advance, but when we arrived at the hotel we wanted an upgraded room. The reception staff were really rude and they couldn't calculate the difference from the price of a new room. We had a rental car and paid for parking on the hotel premises. They asked for the car keys and didn't tell us that they had moved our car a five-minute drive from the hotel, in the middle of a forest where there was no security. When we said that in the future we would park our car ourselves, because the insurance does not allow others to drive the car. There was never any space in the hotel yard, so we had to park on the road in front of the hotel, after that they were extra rude to us. We had breakfast and half board, the restaurant staff were really friendly and did their job perfectly, the cleaners were also really good at their job and friendly. The rooms were just OK, nothing special. In my opinion this is not a five-star hotel. We have been to other five-star hotels in the Bluesun chain and they were of a completely different quality.

Our stay at Bluesun Hotel Berulia was fantastic from start to finish. The reception staff were incredibly kind, welcoming, and always happy to help with any questions or requests, making us feel at home from the moment we arrived. The team at the pool bar were also friendly and attentive, serving drinks with a smile and creating a relaxed, enjoyable atmosphere. We also had a wonderful experience with the restaurant staff, who were professional, courteous, and always made sure everything was perfect during breakfast and dinner. A special mention goes to Restaurant Puž. The food was absolutely delicious, with every dish prepared to perfection using fresh, high-quality ingredients. The seafood was especially outstanding, and every meal was full of flavor. The waiters were exceptional—friendly, attentive, and genuinely passionate about providing excellent service. Their recommendations and warm hospitality made every visit even more enjoyable. We highly recommend both Bluesun Hotel Berulia and Restaurant Puž to anyone visiting Brela. They truly made our holiday unforgettable.