Was disappointed the first night I arrived due to booking operator upgrading from ecconmay room to garden view after 5 days final got to meet a rep qubra and Kamuran as I didn't get welcome pack they got things sorted straightaway bigger room working shower and bigger balcony room was much better, booked jeep Safari was brilliant don't do the zoo tho horrific experience , ideal location to side old town sky safran bar and restaurant at the back of the hotel was great , food was ok could Improve salde always fresh every day, alcohol could be doing with more choices added ,water always available, only had X2 nights of entertainment could be doing with more, gazi and his team where great big shout out has to go to Gazi never stops what a gentleman would do anything to help you always on the go but nothing is a bother to him take so much pride on making sure the hotel is run smoothly , lastly Agnus and Andy who we met on holiday on their 1st day made our holiday begin even .ore new room new friends ,2nd day on a trip together great laughs great company friends for life.

I certainly would not return to this hotel. We were delayed by 5 hours and we finally got to our hotel our room wasn't ready. We were eventually taken to a room in the out building and boy what a dump! Damp in the main room, seal in bathroom filthy. View out of patio door was a fence and a very overgrown piece of grass. I went to reception and had to pay another 100 gbp to move rooms. At this point we hadn't slept for 30 hours so just wanted to sleep. The food was poor but the restaurant manager was amazing. Hotel manager very rude, receptionists very rude. Would not go back.